The Integration Index from The Big AI Secret

The gap is not adoption. It is integration.

The Integration Index scores a business on six dimensions of AI integration, eighteen points in total, and places it in one of four stages. Every figure on this page is computed live from the responses in the index.

1,519

Businesses measured

7

Average score out of 18

Updated monthly. Next update 1 October 2026. Most recent response 2 September 2026. 1,500 rows are the research baseline drawn from our published interview programme; the rest are live responses.

What the numbers mean, in plain English →

Where businesses sit today

Four stages, measured not guessed.

Explorer 0 to 5 of 18

42.9%

A few people, a few tools, nothing joined up.

Implementer 6 to 10 of 18

32.5%

Real use in pockets, still person-driven.

Integrator 11 to 14 of 18

17.2%

Wired into systems, measured, governed.

Transformer 15 to 18 of 18

7.4%

Whole workflows run themselves, by design.

Share of 1,519 responses in the index.

What the index measures

Six dimensions, three points each.

  • Breadth

    How much of the team actually uses it, not just the enthusiast.

  • Autonomy

    How much of a job it finishes without a person in the middle.

  • Integration

    Whether it is wired into the systems the business runs on.

  • Measurement

    Whether anyone can say what it saved or earned.

  • Governance

    Whether there are rules people can name and follow.

  • Access

    Who is allowed to put it to work without asking permission.

Coverage

Responses by sector.

  • Professional services238
  • Agency224
  • Manufacturing & industrial181
  • Technology & software170
  • Retail & ecommerce143
  • Financial services140
  • Commercial property & development131
  • Health & life sciences84
  • Media & entertainment79
  • Public sector & education70
  • Other59
How a response gets in

The two-minute assessment

Ten questions, answered by the operator. Scored on the same six dimensions and added to the index on submission.

Find your stage →

A thirty-minute researcher interview

A researcher scores the same six dimensions from the call itself. When the write-up is signed off, that interview becomes one real row in the index. That is how the interview programme and the index stay the same measurement.

1 interviews published into the index so far.

Researchers
  • Polly Barnfield OBE 

    CEO Maybe*

  • Researcher 02

    Senior Researcher

  • Researcher 03

    Sector Lead, Professional Services

  • Researcher 04

    Sector Lead, Retail & Commerce

Interns

  • Intern 01

    Research Intern, 2026

  • Intern 02

    Research Intern, 2026

  • Intern 03

    Research Intern, 2026

  • Intern 04

    Research Intern, 2026

  • Intern 05

    Research Intern, 2026